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    Contact Invoice Verification / Kontokorrent



    Enquiries by telephone

    Our phone line +49 (0) 30 887 21 55 99 is open Monday to Friday, from 8am to noon CET  and on Tuedays and Thursdays from 2pm to 4pm CET.

    All phone lines are closed on bank and public holidays in Berlin, Germany.

    Enquiries in writing

    Please send any requests by email to the relevant MBox listed below, and add the LN number and the invoice and/or document number (format LN 1xx/ xxxxx RG: xxx document xxx).



    TopicContact Details
    Hospitality Expenses

    Own Retail:

    bewirtung-niederlassung@mercedes-benz.com

    Plants:

    bewirtung-werke@mercedes-benz.com

    Services


    (service invoices for own retail and plants; final accounts, training, queries regarding open items related to services)

    Own Retail:

    mbn@mercedes-benz.com

    Plants:

    leistung@mercedes-benz.com

    MDC Power:

    mdc@mercedes-benz.com

    Real Estate Companies:

    mbox-495-grundstueckverwaltung@mercedes-benz.com

    Freight and Transports

    (queries regarding open items related to the shipping of material and goods)

    frachten@mercedes-benz.com
    Credit Notesgutschriften@mercedes-benz.com
    Full Transport Loads (FTL)komplettladung@mercedes-benz.com

    Deliveries

    (non-production material, production material for plants and supplies for own retail)

    Non-Production Material:

    npm@mercedes-benz.com

    Own Retail:

    npm-mbn@mercedes-benz.com

    Production Material: 

    serie@mercedes-benz.com 

    Dunning Letters

    kontokorrent@mercedes-benz.com

    Invoice Clearing and Rejections by Majorelinvoicemanagement@mercedes-benz.com
    Metal Managementmetalmanagement@mercedes-benz.com
    Employees’ Movingfrachten@mercedes-benz.com
    Supplier Master Data (creation, changes complaints)

    Kindly make use of the SDB-Tool

    SDB 4 (mercedes-benz.com)

    In exceptional cases:LN-Stammdaten@mercedes-benz.com

    Framework Orders (own retail and plants)rechnungsplan-mbag@mercedes-benz.com
    Returns

    Freight:

    frachten@mercedes-benz.com 

    Non-Production Material:

    npm-retoure@mercedes-benz.com

    Plants:

    leistung@mercedes-benz.com

    Production Material: 

    serie-retoure@mercedes-benz.com

    Transport Damagestransportschaeden@mercedes-benz.com
    Contract Ordersdgsb_zver@mercedes-benz.com 
    Toolstools@mercedes-benz.com
    Payment Advices, Initiation of Payments

    Mercedes-Benz:

    kontokorrent@mercedes-benz.com

    Accumotive GmbH & Co. KG:

    mbox-495-daccu-accounting@mercedes-benz.com

    Mercedes-Benz Gastronomie GmbH:

    mbox-495-gastro-accounting@mercedes-benz.com 

    Mercedes-AMG GmbH: 

    mamg-accounts-payable@mercedes-benz.com

    Mercedes-Benz Manufacturing Hungary Kft.:

    mbox-495-mbmh-accounting@mercedes-benz.com


    Contact Support regarding eInvoicing implementation