Frequently Asked Questions
What is this Portal / website for? Who can use it?
The Mercedes-Benz Supplier Portal is the central platform to exchange information and data between Mercedes-Benz and its suppliers.
Only suppliers with valid Mercedes-Benz supplier codes (supply relationship) can register here.
What is the difference of this platform to mercedes-benz.com?
The Mercedes-Benz Supplier Portal is a working platform used by Mercedes-Benz employees and supplier employees to exchange information.
mercedes-benz.com puts the focus on customers of the products which were produced by the help of the Mercedes-Benz Supplier Portal.
Can I use pictures of Mercedes-Benz products or refere to Mercedes-Benz in my documents, which I want to share?
Please verify the use of Mercedes-Benz pictures or references by using the "Reference Request" link in the procurement area. For more information click here.
Can I apply as a NEW Supplier for Mercedes-Benz?
You can apply as a supplier for Mercedes-Benz on the Procurement pages.
Just select "Procurement" and "Overall"
Do I have to register as a supplier?
You only have to register for our Portal if you have been asked to by Mercedes-Benz.
Mercedes-Benz employees will inform you what to use (informaton or applications) in our Portal.
But if you know your supplier code, you also can register and use the Portal. Then you should may ask your Mercedes-Benz counterpart if it makes sense to use one of the available applications to improve collaboration.
How can I find my supplier code to register?
The supplier code can be found on the order. Your sales department can find it for you.
What do I need to register?
You only need to know your supplier locations Mercedes-Benz supplier code.
After approval of your registration by your Portal Manager in your company, you will get a User-ID and a start password.
How can I get a supplier code if my company is not accepted by the system or not now delivering to Mercedes-Benz?
First check with your sales colleague if the supplier code you used is valid.
Possible future suppliers can apply to be a Mercedes-Benz supplier on the Portal Homepage.
Our procuement department will then check the request.
Who will approve my registration?
Users will be approved by your Portal-Manager within your location / company.
For each supplier code / location there is at least one "Portal-Manager" defined by your Company.
How can I identify my Portal-Manager if my registration approval takes too long?
Unfortunately you can not identify your Portal Manager before you have been approved.
But the Mercedes-Benz key account in your company may can find out who your Portal-Manager is.
What can I do if there is no Portal-Manager available on my location ?
Any Mercedes-Benz Supplier Portal user out of your location can define a Portal-Manager for his location in the application SDB. As soon this defined user approved the Portal-Manager Terms, he/she can manage users for his location.
Where can I find help when I´m logged in ?
When you are logged in you can find a lot of supportive information in the support area.
You´ll find FAQs, Manuals, Videow, .... for active Users.
On the applications you can get additional information on the application tiles in the "Your Applications" section.
How can I switch Languages ?
You can switch the language (German, English) upper right hand side.
If you want to translate the shown page(s) you can use so called "browser addons" (please ask your internal support if needed). Here are some examples (but there are more available)
Internet Explorer: Google Toolbar
Opera: Translate Webpage,
Firefox: Google Translate or Foxlingo,
Chrome: Google Translate